1 Message
NBA league pass
I just accidentally subscribed to this for $27.40 and don’t want it. How can I take it off my bill
1 Message
I just accidentally subscribed to this for $27.40 and don’t want it. How can I take it off my bill
XfinityRay
Official Employee
•
2.2K Messages
14 days ago
Hi there, user_i2mlef! You did the right thing by letting us know that you added NBA League Pass when you did not want to. We can get that removed and the charge for it reversed. A Stream or Purchase Pin can be very helpful as you have to type in a 4-digit code before any purchases can be made. I only have 2 adults in my house, but we use it just in case. It has saved me before!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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