Need A REAL PERSON TO TALK TO!

EyEPrevail when you have a moment send us a direct message. It sounds like the modem is offline. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

I want to switch to your service but need personal help as I am a senior and dont understand your web site