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Thursday, March 5th, 2026 5:09 PM

Need prepaid shipping label

I need to return equipment but don’t live near any xfinity/comcast locations 

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Official Employee

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1.9K Messages

14 hours ago

Hi user_qn61dg! I hope that you are having a great week! I would love to help out with making sure you are able to return the equipment. The best option when a Xfinity store is not close by is by accessing xfinity.com/returns. From there you can access your account and print out return labels for your Xfinity devices like cable boxes, and gateways. If you need to return items like Wi-Fi extenders, Xfinity Cameras, or Xfinity mobile products you will need to follow the path for those items in the links. 

Are you able to print the label from our digital return site? 

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