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Wednesday, November 13th, 2024 12:08 AM

Need to cancel internet, moving out of service area

Hello. I'm moving Friday to an area not serviced by xfinity. I need to cancel my internet service at [Edit: PII].

Official Employee

 • 

1.5K Messages

9 days ago

 

user_86gl07 Thank you for reaching out! We would be more than happy to help with canceling your intenret services. Please send us a direct message. 
 
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
 
 

 

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