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1 Message
Thursday, August 28th, 2025
Closed
Moving. New location does not have service
Responses
Accepted Solution
Official Employee
3.1K Messages
22 hours ago
Thank you for working with our team to get the account ready for your move, user_2cnknu! Best wishes with your move and new place!
129 Messages
24 hours ago
I will be more than happy to help you with your request. I will need you to send me a Direct message with the name and address to your account
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
Accepted Solution
XfinityRay
Official Employee
•
3.1K Messages
22 hours ago
Thank you for working with our team to get the account ready for your move, user_2cnknu! Best wishes with your move and new place!
0
0
XfinityDuron
Official Employee
•
129 Messages
24 hours ago
I will be more than happy to help you with your request. I will need you to send me a Direct message with the name and address to your account
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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0