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user_fa5goh
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Tuesday, October 15th, 2024 1:30 AM

Need to cancel

But don't have the right ROLE on my own account.   No idea who you think the principle in the account is. No idea how to get a human.

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1 month ago

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XfinityVictor

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892 Messages

1 month ago

 

user_fa5goh Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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