Visitor
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1 Message
Need to fix Wrong unit number for move/ transfer
Hello I scheduled a transfer WiFi into a new apartment and I was giving the wrong address for the unit and I was trying to fix it
Visitor
•
1 Message
Hello I scheduled a transfer WiFi into a new apartment and I was giving the wrong address for the unit and I was trying to fix it
XfinityJamesC
Official Employee
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2.8K Messages
9 days ago
Greetings, @user_bx0ot8! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about updating the address on your transfer. You have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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