Visitor
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1 Message
Need to switch out cable box & remote
I need to schedule an appointment with a technician to come out and switch out my cable box and remote as soon as possible please. I have no service coming through
Visitor
•
1 Message
I need to schedule an appointment with a technician to come out and switch out my cable box and remote as soon as possible please. I have no service coming through
XfinityNatalie
Official Employee
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1K Messages
9 days ago
Hey there, user_xc5rw9! We appreciate you reaching out with your equipment replacement concerns. We understand it is vital for your video entertainment to work at all times. Our team will be more than happy to help troubleshoot this issue to determine if a service appointment is necessary. To proceed, may I ask are you receiving an error message on the TV screen from the bottom right-hand corner?
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