Never recommending

Hello I would like to leave a review now that I'm done with your company I was a customer since 2020 to 2025 I started with your phone service and later switch to your internet some how we had 4000 credit and they somehow vanish during an account start over something your agents had done 4 years in we was living in an apartment where for 3 years before they notify the tenants that a new company was taking over and they was going to do renovations so when it came time for our apartment to be renovated the complex moved us from one apartment onsite to another and the property manager told us we be moving back in it when finish we told xfinity about it and they said well since you're moving back in and your still going to be living on site we'll just leave it the same address we said ok... to where a temp move became 7 to 8 months in and the apartment didn't inform us that they were moving someone else in it and the person that the property managers moved into what was supposed to be our renovated apartment call xfinity to activate their account we get a phone call from a representative asking if we was living in that renovated apartment we told him the situation and after explaining he says so you living in the apartment or not and we told him not at moment and disconnected our service and disconnected the phone then we had to call back and get it turn back on in the temp apartment address then some time past and I needed my phone number change for harassment reason to call and get a number change to where they disconnect my phone and the other phone on the account had to drive to xfinity store to get turn back on... then two months past didn't like how we was getting treated in the unrenovated apartment for 10 months in now so we took the pay out and left to stay with my other half son til my property was ready to move to so while we was there at his son's we try to connect our service there to where we set up a appointment to get that done and they never showed we called and try to reschedule but the only day they had available was a day where me and my other half had to work and we told them that the only person that would be there is his 16 year old granddaughter and they said someone of the age if 18 has to be there so we gave up been a customer since 2020 to oct 3 2025 will not recommend and will let others know of this experience.