Visitor
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2 Messages
New cable run
We have 2 new homes at the end of our 110 foot driveway. We need xfinity internet cable run down this his driveway. We put 1.5 inch schedule conduit 18 inches under ground and need 2 services run down the driveway
who do I talk to about this
XfinityBillie
Official Employee
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4.5K Messages
6 days ago
@user_n9y2d7 Thank you for taking the time to reach out to us here on our Xfinity Forums. I would be more than happy to help you with seeing if we are able to extend services to the 2 new homes. Please send us a DM to Xfinity with your full name, email address, phone number and the addresses for the 2 new homes. We will need to start by opening a serviceability ticket since they are new builds and likely not in our billing system.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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