Visitor
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2 Messages
New Construction Home Internet Cable Tie In
I recently purchased a new construction home and need to have underground cable installed to the house. The house is completely built and the address is recognized in the system. How do I get this done?
XfinityRoberto
Official Employee
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2.3K Messages
1 hour ago
Hi there, congratulations on your new home. You are in the right place and we are happy to assist you today. @brendanekiz, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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