Visitor
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1 Message
new construction junction box over 1000 ft
I am building a new home and was told the junction box was over 1000ft from where the home is being built. How can I get service to my home
Visitor
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1 Message
I am building a new home and was told the junction box was over 1000ft from where the home is being built. How can I get service to my home
EG
Expert
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114.2K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.8K Messages
4 hours ago
Thank you for reaching out. I would be happy to assist you with submitting a ticket. Sometimes with that distance you may be require to pay out of pocket toward the construction. @user_eo7aji Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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