Visitor

 • 

1 Message

Thursday, October 30th, 2025

new construction junction box over 1000 ft

I am building a new home and was told the junction box was over 1000ft from where the home is being built. How can I get service to my home

Oldest First
Selected Oldest First

Expert

 • 

114.2K Messages

4 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.8K Messages

4 hours ago

Thank you for reaching out. I would be happy to assist you with submitting a ticket. Sometimes with that distance you may be require to pay out of pocket toward the construction. @user_eo7aji Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

forum icon

New to the Community?

Start Here