New Construction

I need to talk to a human about setting up service for a new construction single family residence. Is there a number I can call or an email address or something? The AI agents are totally worthless.

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XfinityDuron

Official Employee

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955 Messages

11 days ago

I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?

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Hi, my name is [Edited: "Personal Information"]. My current account is at [Edited: "Personal Information"]. The new construction home we are building is at [Edited: "Personal Information"] (official address). It is sometimes listed as [Edited: "Personal Information"] though, which I believe it is in your case. I checked and saw that you have service at that address and I see the CATV box by the street.

(edited)

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8 days ago

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Customer Service

user_7ozl05

New Construction

XfinityDuron

user_7ozl05

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