@user_qw7w2y Here's a link that provides a step by step instructions on how to activate your modem and it even includes a how-to video https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
user_qw7w2y You're more than welcome, and thanks for the update!
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EG
Expert
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112.9K Messages
8 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.2K Messages
8 days ago
@user_qw7w2y Here's a link that provides a step by step instructions on how to activate your modem and it even includes a how-to video https://www.xfinity.com/support/articles/activate-xfi-gateway-app.
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user_qw7w2y
Visitor
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2 Messages
2 days ago
Thanks for the help i now have a secure wifi
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