Visitor

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1 Message

Friday, January 23rd, 2026 10:05 PM

New Remote and box

Neither is working need help

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Official Employee

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866 Messages

10 days ago

Hello @user_7eq577, thank you for taking the time to leave a post. Sorry to hear you’re having trouble with your Xfinity box and remote. I know how frustrating that can be. When you connect the Xfinity box to the coax outlet and the power outlet, does the power light come on at all?

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