New service

user_aa5cwp Thank you so much for using our Forums and for taking the time to write us. I see that you need some help completing your new equipment set up and our team is here to guide you through this. To get started could I get you to send me a DM with your name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message