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Monday, April 7th, 2025 4:07 PM

New servuce

Internet to my separate cottage 

Expert

 • 

109.9K Messages

13 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

25 Messages

13 days ago

Hello @user_wi41sn , We appreciate your interest in our service. I would be happy to assist you with narrowing down the best plan for you. If you could send us a direct message with your full name and the address to your cottage we can get started. 

 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

 

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