mgipe's profile

Visitor

 • 

2 Messages

Tuesday, August 4th, 2026 12:16 PM

NFL network gone: no price reduction for customer

You are taking channels away but price is not dropping. We are paying for services not rendered and agreed upon. This is unacceptable business practice! 

Oldest First
Selected Oldest First

Official Employee

 • 

3.5K Messages

14 days ago

 

mgipe Unfortunately, because of the speed at which content is changing and due to the ongoing agreement negotiations with programmers, losing channels that you’ve come to enjoy is a possibility with any TV provider. Xfinity is committed to providing you the best entertainment at the best value and does its best to prevent any content interruption from happening. We are hoping to negotiate a fair deal for the NFL content return before the season fully kicks off, but can't confirm if an agreement will be reached by then. 

 

Visitor

 • 

2 Messages

Not acceptable! I am paying more the. Ever and getting less than ever! 

Official Employee

 • 

1.5K Messages

@mgipe We have some great news! We reached an agreement with the NFL yesterday and content has been restored. Check out our National Football League (NFL) Network Agreement Signed, Content Restored post. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here