TRAFTER's profile

Frequent Visitor

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14 Messages

Wednesday, May 27th, 2026 4:04 PM

NFL Network/Xfinity

Billionaires fighting with Billionaires over dollars. Neither concerned with their customers that pay their bills, causing us the inconvenience of not being able to watch their products, when it’s because of us that they exist. 
In spite of the garbage they both spew, they’re not going to suffer no matter how many customers they lose. Shameful!!

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Official Employee

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3.4K Messages

2 months ago

TRAFTER

Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

 

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

Visitor

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2 Messages

2 months ago

When is this lunacy going to end?  I have been paying Comcast or Xfinity for over 17 consecutive years and most of that time for the NFL Network.  To continue watching this single channel, I have had to subscribe to another service provider at $50 a month.  I am still being charged for this channel by Xfinity that which I don't even get anymore! I realize this new addition for Disney/ESPN is a Cash Cow, but Xfinity and ESPN need to step up and come to terms now.  

Official Employee

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3.7K Messages

 

user_6hdv1c - Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

 

Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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2 Messages

Comcst doesn't feel the proposed plan is fair to them. ESPN wants the NFL network and RedZone to be included in the basic package just like ESPN. Comcast still want's it to be an extra charge to the customer just like it had been before Espn/Disney bought them. In the end, the fans/customers are the ones who suffer. 

Official Employee

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4.5K Messages

I am sorry for the inconvenience @user_4i2ge8. Is there anything additional I may assist you with today? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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1 Message

Comcast is the problem you already charge an arm and a leg for your Services give the customer what they want and quit being petty. We want the NFL network and also the red zone channel

Visitor

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2 Messages

17 days ago

We the customer are the ones who suffer over this [Edited: "Profanity"]! There are much less expensive ways to watch shows, movies, and sports.  ESPan is not wrong! I’ve been a Comcast customer since I moved to Florida in 2002.  I have no premium channels and pay extra for the sports entertainment package so I could get the redzone.  I will still pay that extra $10 a month but if you don’t work this out Comcast is going to lose more customer which will raise the prices again for customers who stay.  Just get it done!

(edited)

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