Hi there, @user_p4z5p9. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble with your basement TV. Let's see what we can do to get this resolved. Can you tell me what you're seeing on the TV when you try to use it? Is there an error message?
XfinityFrank
Official Employee
•
2.4K Messages
3 days ago
Hi there, @user_p4z5p9. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble with your basement TV. Let's see what we can do to get this resolved. Can you tell me what you're seeing on the TV when you try to use it? Is there an error message?
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