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1 Message

10/01/2026 9:32 PM

No coax outlet

I did a self installation and found out the apartment has no coax outlet and scheduled a appointment for a technician but now have to pay the 100 dollar installation fee

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Official Employee

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4.4K Messages

1 hour ago

Hey there @user_8wef5t! Thanks for reaching out on the Xfinity Forums. I appreciate you choosing Xfinity, and I can understand how finding out there isn't a coax outlet available after selecting self-install would be frustrating. I'm glad you've already been able to get a technician appointment scheduled, so we can get everything set up and running. When is your appointment scheduled for?

(edited)

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