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user_dl7zd2
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Tuesday, September 16th, 2025

No internet connection

Already tried resetting the modem and unplugging it. So the modem just keeps flashing either green or orange with no internet connection. Any help to troubleshoot this?

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7 hours ago

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XfinityEricB

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7 hours ago

 

user_dl7zd2 I sent you a message in DM to troubleshoot the service, and please let us know when you are online to look into the service issue. 

 

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