Good evening @user_9u2b1x, and thank you for reaching out to our dedicated Communities team on our Forums today, we hope you are having a wonderful Monday so far! I'm sorry to hear that you lost internet service, as someone who works from home, I can imagine your frustrations. Rest assured, you've reached the right team to help. How long has your internet been down? Have you check for any interruptions that may be affecting your area? You can check for interruptions using our user-friendly and convenient XFINITY app or online status center https://www.xfinity.com/support/statusmap.
XfinityAlyssaA
Official Employee
•
1.7K Messages
26 days ago
Good evening @user_9u2b1x, and thank you for reaching out to our dedicated Communities team on our Forums today, we hope you are having a wonderful Monday so far! I'm sorry to hear that you lost internet service, as someone who works from home, I can imagine your frustrations. Rest assured, you've reached the right team to help. How long has your internet been down? Have you check for any interruptions that may be affecting your area? You can check for interruptions using our user-friendly and convenient XFINITY app or online status center https://www.xfinity.com/support/statusmap.
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