Visitor
•
1 Message
No sound on my tv
I cannot get in touch with someone to talk to. I cannot get volume on my tv.
No Signal Please check the input connection I am 72 yrs just lost my husband who usually takes care of this please help me ty
Visitor
•
1 Message
I cannot get in touch with someone to talk to. I cannot get volume on my tv.
No Signal Please check the input connection I am 72 yrs just lost my husband who usually takes care of this please help me ty
XfinityAbby
Official Employee
•
63 Messages
14 hours ago
Hello @user_s7yknc. Thank you for reaching out on our community Forum. I am sorry to hear that you are having trouble with the volume on your TV. I send my deepest condolences for your loss, and I would love to help you get this resolved. Please send us a direct message with your full name and address so that I can take a look at your account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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