Thank you for connecting with us here, @normamil, about the trouble with your service. We're happy to help and see what is happening. Have you logged into your Xfinity app to see if there is a service interruption? I usually get text updates or notifications on my Xfinity app when there is an active interruption. We can also look into this for you. Please send us a Direct Message with your full name and service address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
normamil
Visitor
•
7 Messages
9 days ago
Call me at +[Edited: "Personal Information"] please!!!!
(edited)
0
0
XfinityLinda
Official Employee
•
1.9K Messages
9 days ago
Thank you for connecting with us here, @normamil, about the trouble with your service. We're happy to help and see what is happening. Have you logged into your Xfinity app to see if there is a service interruption? I usually get text updates or notifications on my Xfinity app when there is an active interruption. We can also look into this for you. Please send us a Direct Message with your full name and service address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
0
0