Visitor
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1 Message
No Update on Rebate Card
I have applied for the rebate for switching my line from another carrier to xfinity and gotten no response. They have confirmed they received all the necessary documentation, but I have been waiting for weeks with no response or update on my prepaid card coming through.
XfinityJon
Official Employee
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448 Messages
1 day ago
Hey there user_vykyuc. Once an account is activated the prepaid cards are issued after 90 days of the account being active. You should be able to view the status here - https://www.xfinityincentivetracker.com.
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