Thanks for reaching out to us, we do apologize for any inconvenience you're having. Have you tried any troubleshooting steps like rebooting your modem, or going into your account and updating your network name and password or gone through any troubleshooting steps https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting ?
XfinityOrlandoM
Official Employee
•
2.5K Messages
7 hours ago
@vhonodel
Thanks for reaching out to us, we do apologize for any inconvenience you're having. Have you tried any troubleshooting steps like rebooting your modem, or going into your account and updating your network name and password or gone through any troubleshooting steps https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting ?
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