Not working

No internet no tv for days unacceptable either fix or I’m going to frontier I work from home and I’m losing money

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XfinityShawn

Official Employee

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2.2K Messages

12 days ago

user_u6kxav We can definitely understand the urgency since you work from home, and my team can help. Do you see service interruption from the Xfinity app by any chance?

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user_u6kxav

Visitor

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2 Messages

5 days ago

Just fix it or I m quitting and you better not bill me

1

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user_u6kxav We can definitely take a look at the account to see what's happening and how we can help you with resolving the connection issues. However, if it is being reported as an interruption via the Xfinity App, we do need to wait for your local team to perform necessary repairs to restore service. Please send us a DM to Xfinity Support with your full name and address to get started.

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5 days ago

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Customer Service

user_u6kxav

Not working

XfinityShawn

user_u6kxav

XfinityBillie

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