Visitor
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1 Message
Official Xfinity tv streaming App not since 10/7/25
As of 10/7/25 the Official Xfinity tv streaming App stop working correctly. They were working in area in South Broward FL. I did all troubleshooting Uninstall app on cellphone & Roku tv then reinstall app before reaching out to technician on line & on phone. The problem is DVR recent recordings are not uploaded into from cloud to the streaming app. There are no errors messages. Is anyone else having same issues. I am frustrated that no one as answers. I have wasted hours. I never had a problems before.
XfinityJohnG
Official Employee
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2.3K Messages
2 months ago
Thank you for reaching out to us here. I will be happy to take a look at any issue with that stream app from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_bdc82f
Visitor
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1 Message
1 month ago
Have the same problem since 2 days.
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