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Thursday, November 14th, 2024 3:13 AM

Orange flags

I came home to a large number of orange flags in my yard and no neighbors' yard. I repeatedly have called the number that was on the door tag left on my front door and it goes to a generic voicemail with no name. How can I find out what is happening? 

Official Employee

 • 

1K Messages

8 days ago

@user_30xxgc, hi! Thank you for taking the time to reach out to us. I hope your day went well! Orange flags indicate where telecommunication lines are buried. It sounds like 811 was called, and we came out to mark our lines. We can definitely look at your address to see if we have any jobs scheduled. Go ahead and send a DM to Xfinity Support with your full name and address. See you there!

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message

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