@user_xkio90 did you receive an order confirmation via email? This should have all the information needed to track your order status, as well if equipment is being shipped. Here is a great article that goes over what you can do with your Xfinity ID before the activation of service: https://www.xfinity.com/support/articles/pre-activation-benefits
XfinityJustinC
Official Employee
•
1.6K Messages
18 days ago
@user_xkio90 did you receive an order confirmation via email? This should have all the information needed to track your order status, as well if equipment is being shipped. Here is a great article that goes over what you can do with your Xfinity ID before the activation of service: https://www.xfinity.com/support/articles/pre-activation-benefits
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