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user_4ofwx7
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Monday, October 14th, 2024 7:41 PM

Outage AGAIN

This is absolutely ridiculous. They give us updates and hit times that they can’t even meet. Not to mention we haven’t had WiFi since the hurricane and EVERY other company around us has been working just fine.. We will be canceling along with many others, wish they could just be honest about when it would be back up and running. Ridiculous!! 

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1 month ago

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XfinityDilary

Official Employee

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1.8K Messages

1 month ago

 

I'm sorry to hear you're experiencing another interruption, user_4ofwx7. I know how frustrating this can be, and I would feel the same if I were you. We sincerely apologize for the delay in resolution and would like to help provide an update if available. The best way to stay updated would be through our Xfinity Support Center Page or by downloading our awesome Xfinity App where you can set up text notifications. Is this where you are getting your updates? 

 

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