Outage and no one wants to help

user_szac3c We appreciate you reaching out to us over our Xfinity Community Forums. You can use the Xfinity app to check on the status of your services, manage your home internet network, troubleshoot your equipment, and check for service interruptions. You can also use the Xfinity Status Center. If there is an area wide service interruptions in the area, there isn't much we can do until that has cleared by our local teams. Once cleared, and you're still having service concerns, the Xfinity app will help pinpoint the issue, and help schedule technician if needed. Also, to request credit for service interruptions please follow the steps outlined in the following article.