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user_n804yy
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Thursday, November 21st, 2024 1:07 AM

Outage at [Edited: "Personal Information"]

I don’t have a cell phone or computer.  My friend is sending this.  My tv is off so how can I report it when I can’t talk to a live person???

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Updated 

21 hours ago

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EG

Expert

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107.1K Messages

21 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJorge

Official Employee

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1.7K Messages

21 hours ago

 

user_n804yy Hello and thanks for taking the time out of your week to contact me through our Forums and it is my pleasure to work with you to make sure we get your TV working properly. Being able to enjoy your cable services is very important and as someone that always has shows recordered I would be just as worried trying to get this resolved as soon as possible. Are you getting any error code or message on your TV while trying to watch?

 

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