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user_10r1gx
1st Topic

Visitor

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1 Message

Monday, June 30th, 2025 9:18 PM

Outage too long need credit request

Down since 11am, and the “outage map chec@k” saying till 8pm

That is too LONG of downtime, need double credit  refund

Question

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Updated 

12 hours ago

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XfinityWilliam

Official Employee

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1.4K Messages

12 hours ago

 

user_10r1gx Hey there. To receive a credit for an interruption, please visit https://www.xfinity.com/support/account-management/credits/outage/details.

 

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