user_ast16y Hello there! We are sorry to hear that you are having issues with the connection at home, our team is here happy to help. Thanks for using our Forums to contact us and it is my pleasure to work with you since I also work from home and have been in your position before. Have you checked out Xfinity App to viw the service interruption details? Our team always work as quickly as possible to resolve any customer impacting issues.
Ya I just got an outage that the outage map only shows me as the one person without internet. Can’t speak to anybody. My wife works from home so this is unacceptable. I’m done
Hey there, user_845e59, thanks for reaching out through Xfinity Forums. I would be happy to take a look at your connection to check on any service interruption details.
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No weather issues here, 2nd time in a week we are without internet for no apparent reason at all. The phone line says it’ll be 26hrs. My wife can’t work without internet.
XfinityJorge
Official Employee
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1.7K Messages
6 hours ago
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user_845e59
Visitor
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6 Messages
4 hours ago
Ya I just got an outage that the outage map only shows me as the one person without internet. Can’t speak to anybody. My wife works from home so this is unacceptable. I’m done
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