2 Messages
outage
current outage due to “network damage” and its been over 8hrs. the estimated repair time was 2pm, its now 7pm and still nothing. cannot do any work and little bored out of my mind.. we better be getting compensation. how long will this take??
XfinityEmilyB
Official Employee
•
1.9K Messages
7 days ago
@user_gpelf4 Welcome to our community forum! I rely on my service every day and know how stressful it can be to make arrangements when unexpected issues pop up. To get the most up-to-date information, you can always visit our Status Center or use the Xfinity app to view the status of your services and equipment and even troubleshoot any issues that may arise in the future. I appreciate your patience as we work towards a resolution ❤️
Once service is back up and running, please request a credit for the downtime here.
Who is your current mobile service provider? Xfinity Mobile is extremely simple, starting at just $40 for your first line of unlimited talk, text, and data so you can stay connected even if your home internet is being worked on. It's only $20 for each additional line to have unlimited talk, text, and data. That means if you have 3 lines of Xfinity Mobile you'll just be paying $80 a month :). How much does that save you in comparison to your current provider? You can compare to the rates you are paying now with our Savings Calculator.
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