Visitor
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1 Message
Outage
My WiFi has been down for almost 3 days now because of an outage but it might just be my place because I’m checked with other people who live near by and they haven’t been affected and check everything else and it hasn’t given a time when it could be fixed
EG
Expert
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111.6K Messages
15 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
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1.8K Messages
14 hours ago
Hey there, @user_zrywm5! Thanks for creating a post within our community forum to get started. I'm sorry to hear about your service issues, and I'd love to see what we can do to help! Our team is awesome to work with because we'll always do whatever we can to review and resolve issues as quickly as possible :) First, have you recently reviewed these Connection Troubleshooting Tips? That's a great place to start. So, please let me know if you notice anything that can be adjusted. Otherwise, we may have to take a closer look, which we're happy to do!
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