Hi there. We understand how frustrating it is to deal with repeated service interruptions for two weeks, especially when work appears to be happening in the area every day.
Please check the Xfinity app or https://www.xfinity.com/support/status to see whether active work or a known interruption is currently listed for your address. Also, let us know whether the connection drops completely or only slows down, and roughly how often it happens.
XfinityAirelle
Official Employee
•
3.4K Messages
2 days ago
Hi there. We understand how frustrating it is to deal with repeated service interruptions for two weeks, especially when work appears to be happening in the area every day.
Please check the Xfinity app or https://www.xfinity.com/support/status to see whether active work or a known interruption is currently listed for your address. Also, let us know whether the connection drops completely or only slows down, and roughly how often it happens.
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