Visitor
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1 Message
Outside cable wires present a tripping or injury risk
Hi Xfinity,
The cable in my backyard has become exposed and represents a tripping risk. Can you come and bury the cable please? I attempted to submit a ticket through the Xfinity Assistant but it errored out in Chrome and Edge.
Thank you!
Emily
Accepted Solution
XfinityRichard
Official Employee
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3.2K Messages
1 day ago
Hi there, @Tilde1 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry to hear about the trouble you are having trying to get a line buried. Please be assured you reached the right person to assist you by getting a ticket opened. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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