Over a month to bury cable

user_f88ne1 - Hello, and thank you for your feedback and for joining us here on the Forums. You've come to the right place for assistance, and our team is happy to help. We'll do everything we can to answer your questions and work with you toward a resolution.

Please send us a Direct Message.
On a Desktop:

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Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

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In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

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How to: Direct messaging within the forum