Greetings, user_6pd8b1! I appreciate you knocking on our XFINITY Community door with your service pause request. I am sorry to hear you are still having trouble with setting this up through the app. Rest assured, you have reached the right team to assist! To confirm, have you tired setting it up through the XFINITY Website as well?
XfinityNatalie
Official Employee
•
415 Messages
21 days ago
Greetings, user_6pd8b1! I appreciate you knocking on our XFINITY Community door with your service pause request. I am sorry to hear you are still having trouble with setting this up through the app. Rest assured, you have reached the right team to assist! To confirm, have you tired setting it up through the XFINITY Website as well?
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