Visitor

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1 Message

09/21/2026 6:16 PM

Payment history

Why can’t I see my payment history, I keep getting an error message 

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Official Employee

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2.3K Messages

10 hours ago

Hey there, @user_awwdk4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with getting the details of the previous payments. Can you share with us what browsers you are using? Have you attempted to clear the browser cache/cookies? Please let us know. 

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