Visitor
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3 Messages
Peacock activation help: Your Xfinity account is already linked to another Peacock account
I am unable to activate my free peacock subscription. I already have a free Peacock account but am not currently paying for a premium account. When I try to activate Peacock using the same email address as my free Peacock account which matches my Xfinity account address, I get this message on the Peacock site: "Your Xfinity account is already linked to another Peacock account. Here’s How to Find It". I have followed those instructions with no help for activation. I'm wondering if my Peacock account was also used previously a long time ago the last time we had Xfinity. I have been unable to connect with a live agent via chat or phone. I have followed all the suggestions in the documents provided. I need help from a live agent. Thank you.


XfinityThomasA
Official Employee
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3.6K Messages
7 hours ago
In short, these offers do not stack or provide multiple Peacock subscriptions. You would continue enjoying the same Peacock account and access you already have rather than receiving an additional free subscription. We hope that helps clarify things!
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