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Wednesday, October 23rd, 2024 3:12 PM

Peacock Activation

Everytime I try to activate the peacock subscription through Xfinity, it says "something went wrong. Sorry, there was an error. Please, try again later" for months. I've gone through a bunch of posts and tried solutions from them, but none of them work. I do not have an active peacock subscription.

Official Employee

 • 

1.6K Messages

1 month ago

 

user_130dvq Hello! Thank you for reaching out to us here on our Community Forums. Please make sure you are going to (https://www.xfinity.com/activate-peacock) and completing the process there, you may need to clear out cookies/cache before trying it again. If it looks like it worked, it can take up to 2-hours to receive the redemption.

 

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