Visitor

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Friday, July 17th, 2026 4:36 PM

Peacock premium activation issue

I also have a diamond membership and was supposed to have peacock premium but it will not let me activate it. Don’t believe the fairytales when they try to upgrade your services!!!

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Official Employee

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923 Messages

16 days ago

Hello @user_3uv3o1

Thanks for taking the time to share your issue with us! We want to make sure that you can enjoy the perks the come with choosing Xfinity consistently, and we would be more than happy to help you get your peacock premium subscription activated. The Activate Peacock Premium from an Xfinity or NOW promotional offer article shares the steps to activate the peacock premium offer. Can you tell me if you see peacock listed as an included service when you visit https://www.xfinity.com/yoursubscriptions?

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