Peacock premium for platinum rewards status

user_299sbb your use of the Community Forum is appreciated. Let's get your peacock premium reward activated together. Please send over a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

... The page could not be found or you don't have permission to view it ...

The posted link is corrupt. Try https://forums.xfinity.com/direct-messaging (looks the same, but is not).

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

@user_299sbb  Did you have any luck figuring this out? I'm having the same problem. I've been in contact with support but I'm waiting for them to fix it for me.