Visitor
•
2 Messages
Peacock Premium not working
<Edited: Personal Information> I moved from Tennessee to Texas and started a new xfinity account. I'm a diamond member and am supposed to get Peacock Premium but it's still linked to the old account.
Visitor
•
2 Messages
<Edited: Personal Information> I moved from Tennessee to Texas and started a new xfinity account. I'm a diamond member and am supposed to get Peacock Premium but it's still linked to the old account.
XfinityRay
Official Employee
•
3.3K Messages
17 days ago
Hello, @hasfam! Thank you for moving with us! We want your Peacock working so you can enjoy the awesome content! I see that you already sent through a direct message so I will continue there. Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. We are happy to continue helping you there but please keep that in mind for the future.
0
0