Visitor
•
1 Message
Pending Order
my account says theres a pending order and it doesnt go away its been showing that on my account since i got xfinity
Visitor
•
1 Message
my account says theres a pending order and it doesnt go away its been showing that on my account since i got xfinity
XfinityRay
Official Employee
•
3K Messages
7 days ago
Good evening, user_zjcuvp! Thanks for reaching out about that pending order. We will figure out what that order is and get it completed or canceled so it stops showing that.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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