Skip to main content
user_j22lez
1st Topic

Visitor

 • 

3 Messages

Sunday, February 22nd, 2026 5:51 PM

Phishing Scams!!

For the past week I have been receiving scam emails from a false "Xfinity email" address.

The Customer service email listed to use does not work(phishing@xfinity.com).

 Does Xfinity care that customers are being solicited for phishing?

[Image Removed: "Malicious Email Address"]

Question

 • 

Updated 

4 days ago

 • Edited

15

2

0

Oldest First
Selected Oldest First
XfinityBenjaminM

Official Employee

 • 

2.8K Messages

12 days ago

 

user_j22lez Hello! Thank you for reaching out. We are sorry that you're receiving these emails. The email you want to send these to that is being monitored by our Customer Security Assurance Team is (abuse@comcast.net). Please remain vigilant and continue to send these emails to our team.

 

1

0

user_j22lez

Visitor

 • 

3 Messages

Thanks! I did and STILL getting them!

And now they say my email is "ficticious"? Come on!

Like

Reply

4 days ago

0

BruceW

Gold Problem Solver

 • 

27.2K Messages

11 days ago

... The Customer service email listed to use does not work ...

Where do you see the address you posted? I've never seen it before and cannot find it on any Comcast or Xfinity page.

https://spa.xfinity.com/help/email-abuse?faq=report-phishing says:

How do I report phishing email sent to or from a Comcast.net email account?

When reporting phishing emails, it is critical that you send us the email headers. Please do not forward the phishing email. Forwarding the email will remove the original headers.

Once you have copied the full message headers from the spam message, paste the header and the message into an email and send it to abuse@comcast.net with the subject line "Phishing email."

1

0

user_j22lez

Visitor

 • 

3 Messages

Click on the "down" arrow..voila! There it is!

My screen shot removed so can't see that example.

Like

Reply

4 days ago

0

forum icon

New to the Community?

Start Here